18 October 2018

By using GoBounce websites,content, applications, products & services, and other communications media (“Services”), we are able to gather information about you. This Privacy Statement applies to information collected and used by Bounce Asia Online Corporation and its subsidiaries and affiliates ("Bounce").

Scope and Application

This Privacy Statement (“Statement") is applicable to persons who use our Services to request transportation, or other services (“Customers”). This Statement is not applicable to information we collect from other third-party-service providers (“Riders”).

Collection of Information

When you sign-up for an account, we are able to gather data about you. We collect information as you make changes to your account, request our Services, and communicate with our customer support. These data may include but not limited to: name, email, phone number, address, photo, payment method, booking requests. Information below are collected through use of our Services.

  • Contacts: To facilitate interactions and communications through our Services, with your consent, we may access and store contact information from your contacts list on your device.
  • Transaction::  When you use our Services, we gather details such as date and time the service was used, cost of service, distance of trip, etc.
  • Location: We collect accurate location data about the trip, when you use our Services for transportation or delivery. We may also have the exact location of your device, if you permit the GoBounce app to access location services through your mobile operating system.
  • Call and SMS Data: To facilitate communications between Users and third party service providers, we receive call and SMS data, including the Users’ phone numbers, and the SMS message.

We may use the information from you to:

  • Facilitate communications between you, and other third party service providers or referred friends to GoBounce through app sharing, etc.
  • Improve our Services, by providing customer support, sending updates, develop app features, processing payment and receipt, etc.
  • Manage internal operations to help us in data analysis, troubleshooting of software bugs, testing and research, etc.
  • Send you communications on services, promotions, news, and events of GoBounce and other companies

We may share the information we collect about you:

  • With appropriate authority, if in accordance with and required by applicable law, regulation, or legal process;
  • With government authorities, or other third parties if we believe your actions are in violation of our User Agreements, Terms of Service, or policies, or to protect the rights, property, or safety of GoBounce or others;
  • With GoBounce third party service providers who need access to such information to carry out work on our behalf;
  • In the event of any negotiation, sale of company assets, restructuring, financing, merger or acquisition of all or a portion of our business by or into another company;

Social Sharing

  • Our Services have social sharing features which let you share with other apps, sites, or other media. Your use of these features enables sharing of information with your friends or the public, depending on the settings you have established.


Mobile platforms (iOS, Android, etc.) cannot access some data without your consent.

iOS platform will give notification and ask for your consent when GoBounce app requests permission on data access.

Android platform will give notification of GoBounce request for permission before you first use the application. Your use of the application establishes your consent.

Access Rights

GoBounce will allow User’s request regarding deletion of their personal information in accordance with applicable law.


You may choose not to receive promotional messages from us. We may still send you non-promotional communications about your account, or the Services you have requested.

Privacy Rights

Unless you have given us your consent, GoBounce does not share your personal information with third parties for their direct marketing purposes.

Changes to Privacy Statement

We will notify you through our Services or by email about any significant changes to this Statement. Upon receipt of such notice, your continued use of our Services establishes your consent to the changes.

Contact Us

For any query about this Privacy Statement, please contact us at +632-5764731

© 2016 | GoBounce

Mobile: (+63) 947 794 3563
Tel. No.: (+63) 2 576 4737